Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. wrap by el will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within wrap by el after the confirmation.items will be posted as your date confirmed. you wil be receiving your parcel within 3-5 working days depending on your  delivery area. (3 days for wm / 5 days for em).new shipping fees need to be made for a new delivery.


Please return your purchase to the following address:
No47-2 jalan sp1
Bandar saujana putra
42610 jenjarom selangor


Please contact us at [email protected] or 0351034424 if you have any questions or doubts.